We offer a 14 day money back guarantee on our courses and a refund will be issued if:
• You have requested it within the 14 day from the date of purchase;
• You have not completed (or attempted to complete) the course(s) and any quiz.
• You have not received a Certificate of Achievement or Statement of Participation ( digital) on the course. The 14 day cooling off period begins from the day you made the purchase. Once your access to the paid course run has been removed, you will not be able to access any part of the course, take part in any tests, or receive a digital or printed certificate for the course run.
When and how we issue refunds upon determining that a cancellation or refund is due to you under these terms, we will issue such refund or cancellation within 14 days of:
• Our receipt of the returned Course(s); or
• Our confirmation that such refund or cancellation is due to you otherwise than through return of the Courses. If you are entitled to a refund we will refund you on the credit card or debit card used by you to pay for the Course(s).